3 Things every training manager should know
- August 28, 2017
- Posted by: Ahmed Farouk
- Category: Project Management, Soft Skills
Design and choose the suitable program for your organization’s employees is not an easy task; it includes the responsibility for the orientation and training of new and current employees in your organization. it depends on the type of business and the ability to define your problems and the need of his organization exactly. It may be technical and hands-on in nature, or it may involve teaching in a classroom.
So we will discuss here many tips and advices you should know as a training manager to do it successfully
1- Start with an Initial Assessment
At the beginning, the training manager must be able to recognize the needs of an organization. He must take time to understand the past, present and future direction. You can assess your needs through many ways such as research, interviews and internal surveys.
This process will help you know the shortcomings and needs of your team that must be learned. You should know that what truly sets a good training manager apart is his ability to recognize the essence of a problem and identify the training need which is the gap between current performance and required performance. For example, if you find that you have unsatisfied customers, there might be a need for customer service training for your sales team.
2- Deeper understanding of your business
The greatest thing that you should have as a training manager is to have a deep understanding and knowledge of your organization’s goals and vision and what your company does and how it does it in a few simple, concise sentences such as:
- How is your organization buy, sell, and deliver their products?
- What are the needs that your products fulfill?
- What about the market competition and latest trends in the field?
3- Keen to choose the suitable content
Providing relevant training content is key to a successful training program, to ensure your employees are received what they need exactly. you should know that when your organization’s employees receive wrong content, it means to waste time and money which will lead to finishing your career.
The content you present to your employees must be applicable and timely to help them with their tasks, expand their mind, enhance their skills, and provide them with quick takeaways that can immediately be applied.